New Joint Therapy Practice in Harrison
Professional Counseling Close to Home
By Dianne Alward-Biery
Cleaver Staff Writer
Copyright Clare County Cleaver
HARRISON – As in any small town area, the greater Harrison community is no stranger to shortages of health care providers. That also holds true in the area of therapeutic counseling, and until recently that has meant those who needed counseling had to travel to a larger city such as Mount Pleasant or Midland.
There was some alleviation of that shortfall when Chelsea Roland set up her Roland Professional Counseling, LLC office in 2017 on Second Street in Harrison. Now, more help has arrived in the form of Hollie Nash, LMSW, who is doing business as HLM Therapy Services LLC. Their two entities are working together in a joint practice in offices housed at 285 N. Second St.
Roland said she and Nash had met through mutual agencies.
“I had been interested in establishing my own therapy practice,” Nash said. “And I inquired how Chelsea went about starting her practice.”
Some time passed, and when Roland realized she would be changing office location, it seemed the perfect opportunity to again reach out to Nash.
“I had always wanted to do private practice a few hours a week,” Nash said. “So, I asked how did you do that, what did it look like, and if you ever need me to pick up a couple clients, let me know. And it just spiraled, so it’s kind of all by chance.”
Nash said that, locally, there is Community Mental Health which does a great job, but it is limited by client eligibility.
“Their eligibility means they can only take people without private insurance and who meet the emotionally impaired criteria,” Nash said. “So if you have private insurance and you’re not severe enough for Community Mental Health, your options are really limited in this area. There’s not that general mental health treatment, and it could be just a few sessions you need. Working through a depression or something like that is huge, and if you don’t meet that ‘emotionally impaired’ status, you can’t get services from CMH. So, reaching that population that they can’t, I think, is huge.”
Roland agreed, noting that a small problem then becomes a larger problem when it means travel time to Mount Pleasant or Midland plus the hourlong session.
Another thing Nash and Roland spoke of was the fact that in the Harrison community, their services would have to be affordable. Nash noted cost could also add more stress.
“Otherwise, it’s not going to be helpful if people can’t afford it,” Roland said. “That’s something I stress to my clients. I don’t want them to be stressed about payment options, so we’ll do the best we can [for them].”
When asked about protecting client privacy in a multi-office practice, they said their schedules seem to naturally take care of any crossover of appointments. Nash said she always informs a client that it is a shared office, so they are aware coming in they might encounter another client in the waiting room.
“And I think we’re all here for the same purpose,” Roland said. “Yes, you may run into someone you know in the waiting room, but you’re both receiving help. There’s no shame in that. I do understand that could be uncomfortable, but you have that at any doctor’s office or anywhere you go.”
Roland reiterated that they are sensitive to any client’s concerns for their privacy.
“We don’t want that to be a barrier at all,” Nash said. “And if it was an issue they would just have to let us know and we could come up with some kind of creative solution.”
Both Roland and Nash are Harrison born and raised, which gives them a vested interest in the health of their community.
“The biggest thing is we’re both really passionate about this community,” Nash said. “And the thing that drives us is helping this community and giving back to it the way it gave to us growing up.”
Roland said she encourages people to call if they have questions or they need help.
“Maybe we can’t exactly meet their needs, but we have no problem pointing somebody in the right direction,” she said. “Just don’t be afraid to ask for the help,”
“And truth be told, we’ve all needed help at some point in our lives,” Nash said. “There’s no shame in it. The community needs to be well-informed that getting help isn’t a bad thing; it’s not a stigma. And understanding the effects of trauma, that trauma is different to different people, understanding that everyone’s different, and walking in their shoes.”
Nash said one of the things that inspired her to pursue work with Roland is the need.
“You see this community and there are so many great things that are happening and can continue to happen,” Nash said. “But there’s such a need for help and for service and support for people. Support close by because, as we said, Mount Pleasant and Midland are a drive.”
Nash and Roland both provide individual, couple, family and play therapy. They see clients of all ages, with a preferred minimum age of 3 years because a very young child’s ability to verbalize is limited.
“We do couples, and have the ability to do family sessions if necessary,” Roland said. “Mostly individuals or couples and some play therapy as well for the little ones. Sometimes we take a 3-year-old just because they need some work.”
“With the one-on-one counseling it’s really based on what the client needs and what modality works best for them,” Nash said. “With the younger kids, we’ll use play therapy pretty often, and with the older ones, it’s a lot of narrative. It’s just to provide that support to people who need that extra support and one-on-one time to work through anything.”
“Clients will establish some goals of their own,’ Roland said. “Ones that we feel are therapeutic goals that we can accomplish through counseling. We help them establish their goals for counseling, and help identify the steps to get there.”
Nash said that, additionally, they provide tools that clients can use going forward, things they can use in their life to keep progressing on those goals.
Roland said that can include pointing out resources for the client or just generally being an advocate for them.
“Some people may not be able to achieve those goals on their own,” she said. “Sometimes we have to redirect a little bit and say ‘So, let’s reach out here, let’s go here, let’s see what other options we have.’ We kind of make it a community effort sometimes as well.”
Nash and Roland’s joint practice is located in the colorful building at 285 N. Second St., on the southwest corner of Second and Norway. Parking is available along Norway and the office entrance is on the west side of the building. The budding practice has yet to install its sign, but that will come shortly.
All office visits are done by appointment only. Nash accepts appointments for evening hours and weekends, while Roland takes appointments three to four days a week, primarily days with occasionally early evenings. Appointments are standard one-hour sessions. Many commercial insurances are accepted, and affordable out-of-pocket rates are available.
For information or an appointment, visit HLM Therapy Services on Facebook, email to firstname.lastname@example.org, or call or text to 616-240-0388. Contact Roland Professional Counseling by visiting @rolandprofessionalcounseling on Facebook or call 989-402-4072.